Stop writing off warranty money you are owed
Supplier Warranty Recovery turns a purchase date and a warranty period into a computed deadline, pushes a reminder before that window closes, and tracks every claim from intake through recovered or absorbed — so recoverable cost stops leaking away unnoticed.
The problem
Repair teams fix the defective part long before a supplier approves reimbursement, and the claim window only stays open for a fixed number of months. When claims live in spreadsheets and email, deadlines slip, evidence goes missing, and money that was genuinely owed gets silently absorbed as cost — with no one accountable for chasing it.
The solution
Every claim gets an auto-sequenced reference, a computed deadline from the purchase date and warranty period, and a named owner. A daily check pushes a to-do activity before that deadline closes, overdue and expiring-soon claims are flagged in red and yellow everywhere, and the amount at stake, recovered, and absorbed stays visible from first submission to final outcome.
Everything you need to chase warranty money
Every capability below is implemented in the module.
Automatic claim deadlines
The claim deadline is computed from the original purchase date and the warranty period the moment you save — no mental math, no buried input.
Proactive deadline alerts
A daily scheduled check raises a to-do activity on the responsible owner for every claim going overdue or expiring soon, so a missed window requires ignoring a notification, not just not looking.
Overdue & expiring highlighting
Red and yellow row and badge decorations flag overdue and expiring-soon claims in the list and kanban, so at-risk money is visible at a glance.
One lifecycle, two teams
A single statusbar carries every claim from Draft through Submitted, Under Analysis, to Recovered or Absorbed, with an optional reference back to the originating repair — operations and finance read the same status.
Financial quantification
Every claim tracks amount at stake, amount recovered, amount absorbed, and a computed recovery rate, visible on the form and in the list columns.
Auto-sequenced claim references
Every claim gets a unique, sortable reference (WAR/year/number) the moment it is created — ready to cite in supplier correspondence.
Kanban & list worklists
A drag-and-drop kanban grouped by status sits alongside a dedicated list with reference, type, deadline, status, amounts, and owner columns.
Role-based views
Operations and finance groups each see the fields and actions relevant to their job, instead of one identical screen for every user.
Bulk actions & smart filters
Advance, reassign, or reset many claims at once from the list, and jump straight to My Claims, To Do, Overdue, or Expiring Soon with one click.
How it works
Log the claim
Record warranty type, purchase date, warranty period, and an optional repair reference — the auto-sequenced reference and deadline compute instantly.
Submit and analyse
Move the claim through Submitted and Under Analysis, with an owner clearly assigned at every stage.
Get reminded in time
A daily check pushes a to-do activity to the owner of any claim going overdue or expiring soon, well before the window closes.
Close out and measure
Mark the claim Recovered or Absorbed and see the amount at stake, recovered, and absorbed on every list and in the pivot and graph reporting.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. Supplier Warranty Recovery is a standalone app that depends only on Mail and Product. If you do use the Repairs module, you can note the originating repair's reference on the claim; it is not required.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Supplier Warranty Recovery
Automatic claim deadlines with proactive alerts and overdue highlighting — tracking recovered versus absorbed warranty cost in one lifecycle shared by repair and finance.
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