The next patient, always visible in your waiting room.
A live kiosk screen shows who is being seen now and who is next, per department, so patients stop crowding the front desk and staff stop repeating themselves.
The problem
Waiting rooms without a shared source of truth force staff to answer “Am I next?” over and over, while patients who step away miss their turn and crowd the front desk out of uncertainty. Bolt-on displays choke on missing photos, unassigned rooms, or walk-ins with no record, leaving broken or blank cards on screen exactly when patients are watching.
The solution
A self-contained queue engine drives a branded public kiosk screen that always shows a clean, composed card — even for a walk-in with only a number. Reception checks patients in, calls the next patient forward, and the screen, analytics, and history update automatically with zero re-entry.
Everything a waiting room needs
Every capability below is implemented in the module.
Now Serving / Up Next display
The public kiosk screen shows the current patient token, name, physician, and room alongside a live list of upcoming patients, refreshed automatically at a configurable interval.
Graceful handling of incomplete data
A walk-in with no patient record, no photo, or no assigned room still renders a clean, intentional card — sensible placeholders replace blanks instead of showing gaps or broken fields.
Multi-department, multi-queue
Show several department or physician queues side by side on one screen, or configure a dedicated screen per department — both draw from the same live appointment queue.
Physician and room routing
Every queue entry carries its assigned physician and consultation room, so the screen tells patients exactly where to go instead of leaving them to guess.
Configurable display and refresh
Each screen controls how many upcoming patients are listed and how often the display refreshes, so clinics can tune the screen to their pace and available space.
Role-based access control
Queue operators can run day-to-day check-ins and consultations, while only managers can configure departments, rooms, physicians, and public screens.
Wait-time and throughput analytics
Every completed visit stores check-in-to-start and consultation durations, surfaced in a wait-time analysis view grouped by department and physician so managers can spot bottlenecks.
Branding and privacy controls
Set a clinic logo, accent color, screen title, and scrolling announcement, and enable name masking to show privacy-friendly initials instead of full patient names.
Built-in patient and queue management
Patients, physicians, departments, rooms, and queue entries are created and managed natively — no separate HMS module or manual data sync required to keep the screen live.
How it works
Set up departments & rooms
Define departments, consultation rooms, and physicians once, then group them under one or more screens.
Check patients into the queue
Register a patient or add a walk-in with just a name, assigning a department and physician in seconds.
Call the next patient
Start a consultation from the queue or let a department call its next waiting patient automatically.
Watch the screen update itself
The public kiosk and wait-time analytics refresh automatically as patients move through the queue.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. This module is a self-contained waiting-room display and queue tool that complements your existing HMS stack — it does not touch billing, clinical notes, or EMR functionality.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Hospital Next Patient Waiting Screen
A branded Now Serving / Up Next kiosk display with multi-department queue routing and wait-time analytics that renders gracefully even with missing photos, unassigned rooms, or unrecorded walk-ins.
Buy on Odoo App Store