Dispatch hospital transport with proof, not phone calls
Coordinate porter jobs for patients, beds, equipment and specimens with SLA countdowns, automatic escalation and a mobile-first porter view — so transport delays are prevented, not just logged.
The problem
In a 200+ bed hospital, porters are coordinated by phone, pager and whiteboard, with no record of who was asked to move a patient or when. A trolley waiting on a porter burns operating-theatre time at an estimated €5,000–€10,000 per hour, yet no one can prove where the delay started or hold response times to a standard.
The solution
A structured job list with automatic reference numbers, a Draft → Confirmed → In Progress → Done workflow, and SLA policies that escalate automatically when response or journey targets are at risk — giving supervisors live visibility and managers the data to prove transport performance.
Everything a porter team needs to dispatch, track and prove performance
Every capability below is implemented in the module.
Structured transport job list
Reference, date, job type, origin, destination, priority and status in one filterable, groupable list — with automatic sequential job numbering.
Mobile porter kanban
A single-screen, field-usable kanban grouped by status, so porters accept, mark arrival and confirm completion from wherever they are.
Multi-stage workflow & audit trail
Draft, Confirmed, In Progress and Done states with a full chatter history of who changed what and when, so every delay is accountable.
SLA policies with visual urgency
Response and journey time targets defined per priority, shown as a red/yellow/green countdown on every job instead of a buried data field.
Automatic SLA escalation
A scheduled check monitors open jobs against their targets and raises an escalation the moment a response or journey time is at risk.
Equipment availability validation
Wheelchairs, trolleys and oxygen are tracked with live total, reserved and available counts, so a job is never confirmed without the gear to run it.
Escort skill-based matching
Jobs that need a clinical or specialist escort are matched to staff registered with the right skill, so supervision is never missed.
Batch job creation
Generate many transport jobs at once from a wizard, built for theatre lists and appointment schedules instead of one-by-one entry.
Patient transport history
A Transport Jobs smart button on the patient record links straight to that patient's full transport count and history.
How it works
Request
A clinician, admissions clerk or theatre scheduler raises a job with job type, origin, destination and priority — individually or in batches from a schedule.
Assign
A supervisor assigns an available porter, matched against required equipment and escort skill, from the job list or kanban board.
Track
The porter accepts, marks arrival and confirms completion from a single mobile screen while SLA countdowns track response and journey time.
Review
Supervisors review SLA compliance, completion rates and escalations to prove performance and spot recurring bottlenecks.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. It is a standalone Odoo app that depends only on standard Odoo modules (base, mail, web) and links to any existing patient record via a smart button — no parent suite required.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Hospital Portering & Patient Transport
Structured porter jobs on a mobile kanban with SLA policies, automatic escalation and escort skill matching — with a full audit trail of every move.
Buy on Odoo App Store