Odoo helpdesk apps.
Production-ready helpdesk modules for Odoo, designed, shipped and supported by the Cerevantix team.
3 apps
All1917Accounting162Administration10Agriculture5Contacts14Discuss6Document Management5Education13Extra Tools33Healthcare30Helpdesk3Human Resources167Industries6Inventory237Manufacturing101Marketing20Point of Sale134Productivity126Project31Property Management3Purchases20Real Estate3Sales279Services242Supply Chain3Technical13Tools19Website184
Helpdesk Ticket Numbering
Per-team ticket sequences with configurable formats and reset rules, tagged into email subjects and carried onto timesheets — a stable reference in place of a database ID.
HelpdeskView app
Merge Helpdesk Support Tickets
A guided wizard that previews every merge, resolves field conflicts and finds duplicates automatically — so no conversation, attachment or follower is ever lost.
HelpdeskView app
Portal Ticket Export (Excel/CSV/PDF, Filters, Preview & Email)
Excel, CSV and PDF ticket exports run by portal customers themselves — filtered by date, stage, status, priority and team, with column selection, a preview, and email delivery.
HelpdeskView app