Never sell a product without the right answer
Force cashiers to capture required information — doneness, engraving text, gift-wrap, allergens — before checkout, with constrained dropdown and numeric answers, manager override with audit trail, and answer-frequency reporting built in.
The problem
Structured, per-item information — allergen acknowledgements, meat doneness, engraving text, gift-wrap choices — gets lost on paper, buried in a generic order note, or forgotten entirely. The result is order errors, rework, unhappy customers, and no way to report on what was actually asked.
The solution
POS Forced Questions binds mandatory, constrained questions directly to products and categories. Cashiers are prompted the moment a matching item hits the cart, required answers hard-block checkout until captured, and every answer is stored against the order line for editing, receipt printing, and reporting.
Everything you need to force the right questions
Every capability below is implemented in the module.
Mandatory Questions Per Product
Attach one or more required questions to any product or POS category so cashiers are always prompted for the details that matter for that item.
Constrained Answer Types
Choose dropdown selections, numeric ranges, or length-limited text for every question, so captured data stays clean and analyzable instead of free-form guesses.
Bulk Assignment by Category
Apply a question to an entire POS category or a list of products in a single action, instead of configuring one SKU at a time.
Conditional Question Logic
Trigger a question only when it is relevant to the current product or a previous answer, keeping unrelated prompts out of the checkout flow.
Hard-Block Enforcement with Override
Required questions block sale completion by default. A permission-gated manager override lets authorized staff continue when needed, with the decision logged for audit.
Edit or Delete Answers Anytime
Correct a captured answer or remove it without cancelling the line, from a dedicated Questions control in the POS actions menu.
Answers Printed on the Receipt
Captured answers appear on the itemized customer receipt when enabled, giving staff and customers a physical confirmation of what was requested.
Answer-Frequency Reporting
A searchable answers list shows every captured response by date, POS, product, customer, and cashier, turning checkout prompts into merchandising insight.
Multi-Language Question Text
Question text is translatable and the POS session automatically serves it in the cashier's working language, so mixed-language teams see the right prompt without extra setup.
How it works
Configure Questions
Create questions with options and constraints, then assign them to products or a whole POS category from Settings.
Cashier Adds the Product
Adding a matching product to the cart opens the forced-questions dialog automatically, with required questions clearly marked.
Capture the Answer
Staff pick or enter constrained answers; conditional questions appear only when they are relevant to the item.
Checkout Enforced
Required answers must be complete before payment; managers can override, and answers print on the receipt and feed reporting.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
Required questions hard-block checkout by default. Only users with manager-level permission can override the block, and the override is recorded for audit — there is no silent skip.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
POS Forced Questions
Mandatory, type-constrained questions attached to products and categories, enforced at checkout with a logged override, printed on the receipt, and reportable by answer frequency.
Buy on Odoo App Store