Issue, Redeem and Reconcile Every Hotel Voucher
A standalone Odoo app for gift certificates, stay packages and vouchers — with front-desk redemption guardrails and an accountant-ready liability dashboard, no PMS required.
The problem
Front-desk and accounting teams lose track of what gift certificates, stay packages and vouchers have been sold, redeemed or expired. Spreadsheets and free-text PMS notes cannot be filtered, audited or reconciled, so over-redemption, double-redemption and unreconciled balances create guest disputes and failed audits at period close.
The solution
Hotel Stay Packages & Gift Certificates gives every voucher a tracked lifecycle — auto-sequenced reference, running balance and hard redemption guardrails — plus a consolidated liability dashboard so accounting can reconcile outstanding balances in one screen, all without requiring any particular PMS.
Everything the front desk and accounting need
Every capability below is implemented in the module.
Gift Certificates, Packages & Vouchers
Issue gift certificates, stay packages and generic vouchers from one unified model with auto-sequenced reference numbers (GC/PKG/VCH) and a customer-facing voucher code.
Running Balance Tracking
Every voucher tracks face value, amount redeemed and remaining balance automatically as redemptions are recorded, so staff always know what is left to honor.
Hard Redemption Guardrails
Redemption is blocked outright for expired, cancelled or over-the-balance amounts, with an optional manager override — preventing disputes at the front desk.
Bulk Redemption Wizard
Select multiple vouchers from the list and redeem them in a single guided action — ideal for group check-ins and high-volume front desks.
Liability Dashboard
A pivot and graph view of outstanding balances grouped by type, state and period gives accounting a single screen for period-close reconciliation.
Draft to Done Workflow
Every voucher follows an explicit Draft, Confirmed, Done, Expired or Cancelled status with button-driven transitions and a full chatter audit trail.
Automatic Expiry
A daily scheduled action flags past-expiry vouchers as expired automatically, stopping stale instruments from being redeemed.
Customer Voucher History
A Vouchers smart button on every contact shows the vouchers linked to that customer, with one click through to the full record.
Standalone, No PMS Required
Runs on its own with an optional free-text reservation reference — no dependency on any specific hotel-management module.
How it works
Issue
Create a gift certificate, package or voucher for a customer with face value, type and expiry — a reference and code are assigned automatically.
Confirm
Confirm the voucher to activate it for redemption; its status and balance are now tracked and auditable.
Redeem
Redeem the full balance or a partial amount at the desk, alone or in bulk for a group — guardrails block invalid redemptions automatically.
Reconcile
Review the liability dashboard at any time to see outstanding balances by type, state and period for accounting close.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. The app is fully standalone and only depends on Odoo's mail app. You may optionally record a free-text reservation reference, but no particular PMS or hotel-management module is required.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Hotel Stay Packages & Gift Certificates
Gift certificates, stay packages and vouchers with running balances, bulk redemption and automatic expiry — with hard redemption guardrails and a liability dashboard, no PMS required.
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