Put a number on your cost of poor quality — and make finance believe it
Cost of Quality Tracking turns scrap moves, posted credit notes and manual entries already in Odoo into a defensible COPQ ledger — classified across the four PAF categories, benchmarked against industry norms, and drillable from headline total to source document.
The problem
Most manufacturers sense that poor quality is expensive, but the true Cost of Poor Quality (COPQ) is scattered across scrap orders, credit notes, warranty emails and quality checks — invisible on the income statement. Teams track it in spreadsheets that never reconcile with the ERP, cannot survive more than one contributor, and cannot be traced back to a single source document. Without a trusted number, quality-investment decisions get made blind, and budgets get cut precisely when failure costs are compounding.
The solution
Cost of Quality Tracking builds a COPQ ledger directly from the documents Odoo already creates — scrap moves, posted credit notes and manual entries — and classifies every cost across the four PAF dimensions: Prevention, Appraisal, Internal Failure and External Failure, aligned with ISO 9004. A guided onboarding wizard teaches the framework, a transparency note discloses exactly what each recompute covers, and every headline figure drills down in one click to the record that produced it.
Nine capabilities, one trusted COPQ ledger
Every capability below is implemented in the module.
Automatic COPQ aggregation
Scrap moves and posted credit notes are captured into cost events automatically, with no manual data entry, so the ledger stays current as new failures happen.
Four-dimension PAF classification
Every cost event is classified as Prevention, Appraisal, Internal Failure or External Failure, the recognized framework finance and quality teams expect, aligned with ISO 9004.
Recompute with coverage transparency
One-click recompute refreshes every total and explicitly lists which document types are included, so no one mistakes a partial figure for a complete one.
COPQ cockpit dashboard
A dashboard presents the COPQ total, its share of revenue against an industry benchmark band, and the category split as the default landing view.
Guided COQ onboarding
An interactive onboarding wizard explains the four COQ categories with plain-language business examples, so a first-time team classifies costs correctly from day one.
Review and reclassification workflow
Cost events move through a draft, submitted and done lifecycle, with reclassification so reviewers can correct a category before a figure is trusted.
Recurring cost templates
Predictable costs such as inspection labor or warranty handling run on recurring templates that generate new cost events on schedule with a one-click Generate Now.
Cost-benefit ROI calculator
A cost-benefit wizard models the annual saving, payback period and ROI of a proposed corrective action against its target failure cost before you commit budget.
Optional, transparent AI root-cause analysis
An opt-in AI wizard analyzes top cost drivers and proposes root causes, with the data sent, latency and cost disclosed up front before any call runs.
How it works
Capture
Cost events are pulled automatically from scrap moves and posted credit notes, or logged manually for costs such as inspection labor and warranty handling.
Classify
Every event is assigned to one of the four PAF categories and moves through a draft, submitted and done workflow.
Review
Reviewers approve, reclassify or escalate overdue events, with email alerts and a My Records filter keeping ownership clear.
Analyze
The dashboard shows total COPQ against the industry benchmark, drills down to the source document, and models the ROI of fixing top drivers.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
Scrap moves, valued at the product's standard cost, and posted credit notes are captured automatically into cost events. Costs that are not recorded as native Odoo documents, such as warranty handling or inspection labor, can be entered manually or scheduled with a recurring template.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Cost of Quality Tracking
Automatic COPQ aggregation from scrap moves and credit notes, classified across the four PAF categories — with a cockpit dashboard, review workflow and a cost-benefit ROI calculator.
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