Protect every vehicle you valet from key to return
Valet Parking Management gives car parks and hotels a defensible chain of custody — before/after damage evidence, SLA-monitored retrieval, guest QR self-service and ticket-referenced invoicing, all in one Odoo app.
The problem
The moment an attendant takes a customer's keys, your business becomes legally responsible for that vehicle. Most operators answer every damage dispute with paper waivers, phone photos buried in a personal gallery and a handwritten log — no timestamped, structured evidence of condition at handover. That gap routinely costs enterprise car parks and hotel valet operations thousands of dollars per incident in disputed claims.
The solution
Valet Parking Management turns every custody event into a structured, auditable ticket. Attendants capture zone-tagged entry and exit photos, odometer and fuel readings, and a signature before a vehicle moves — and managers get a live SLA dashboard, guest QR self-retrieval and one-click invoicing, all tied to the same Odoo record and chatter trail.
Everything you need for defensible valet custody
Every capability below is implemented in the module.
Before/after damage evidence
Entry and exit photos sit side by side on the same ticket, so proving whether damage was pre-existing or new takes a glance, not a search.
Damage-zone mapping
Each inspection photo is tagged to a vehicle zone — hood, doors, sides, roof, interior — so claims are filterable and analyzable by location, not loose, unlabeled pictures.
Liability-gated custody workflow
A ticket cannot move into custody without at least one timestamped entry photo, closing the single biggest gap in informal valet handovers.
Odometer and fuel capture
Mileage and fuel level recorded at both entry and exit validate vehicle use during custody and support both liability and upsell cases.
Key tag and bay management
Key tags link to plate and storage location, while a live, color-coded bay map grouped by area shows free and occupied spaces in real time.
Retrieval SLA alerts
An Overdue Retrievals dashboard flags any vehicle past its promised handover time, so managers intervene before the guest complains.
Guest QR self-retrieval
Each ticket carries a unique QR code guests scan to request their vehicle, and attendants mark it ready with a single click that notifies the guest.
Ticket-referenced invoicing
One click posts the valet charge to a customer invoice carrying the ticket reference, so every charge traces back to its custody record.
Photo-compliance dashboard
A Missing Photos view surfaces any ticket lacking required entry or exit evidence, so liability documentation is never silently skipped.
How it works
Take custody
Attendant opens a ticket, captures entry photos by zone, odometer, fuel level and signature, then confirms custody.
Monitor & manage
Managers watch the bay occupancy map and the overdue/missing-photos dashboards while the vehicle is in custody.
Guest requests retrieval
Guest scans the ticket's QR code to request the vehicle, or the attendant marks it ready and notifies the guest directly.
Return & invoice
Attendant captures exit photos and returns the vehicle; one click posts the valet charge to an invoice referencing the ticket.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
Yes. A single Context field lets you run car-park (contract-linked) or hotel (reservation-linked) valet operations from the same app, so you do not need two separate products.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Valet Parking Management
Before/after damage evidence with zone mapping, liability-gated custody, key tag and bay management and retrieval SLA alerts — plus guest QR retrieval and ticket-referenced invoicing.
Buy on Odoo App Store