Keep internal chatter off customer inboxes automatically
Odoo auto-follows the customer or vendor on every quotation, order, invoice, and bill. This module removes them at the workflow moment you choose — sent, confirmed, or posted — so internal notes stay internal, with a full audit trail of every removal.
The problem
Every sales order, purchase order, invoice, and bill automatically adds its customer or vendor as a follower. From that moment on, they receive an email for every internal note, status change, or staff discussion logged in the chatter — pricing debates, credit concerns, delivery caveats — whether it was meant for them or not. Removing the follower by hand on every document is easy to forget and does not scale.
The solution
This module removes the customer or vendor as a follower automatically, at the exact workflow moment you configure — quotation sent, order confirmed, or invoice/bill posted — independently for Sales, Purchase, and Accounting. A master switch and one-click policy templates make setup fast, a bulk-apply wizard cleans up existing documents, and a full audit log shows exactly what was removed and when.
Everything you need to control who sees your chatter
Every capability below is implemented in the module.
Global Master Switch
One toggle enables or disables follower removal instantly across Sales, Purchase, and Accounting — no need to uninstall the module to pause the behavior.
Per-Document, Per-State Control
Independently decide whether removal fires on quotation sent, sales order confirmed, purchase order confirmed, customer invoice posted, and vendor bill posted, so you protect some flows and leave others untouched.
One-Click Policy Templates
Apply the "Remove Everywhere", "Customer Docs Only", or "Pause" template in a single click to set a sensible policy without touching six individual toggles.
Automatic Quotation & Order Protection
The customer is unsubscribed from a quotation the moment it is sent and from a sales order the moment it is confirmed, keeping internal notes out of their inbox from day one.
Automatic Invoice & Bill Protection
Extends the same protection to Accounting: the customer or vendor is removed as a follower the instant an invoice or bill is posted.
Complete Audit Log
Every removal is recorded with the document, the removed follower, the trigger that fired it, who performed it, and when, so administrators can verify and troubleshoot the automation.
Bulk-Apply Wizard
Apply the current policy to existing confirmed sales orders, confirmed purchase orders, and posted invoices/bills in one action, closing the gap on historical documents that still carry unwanted followers.
Role-Based Access Control
A dedicated Follower Removal Administrator group gates the settings and audit menus, so only authorized users can view or change the policy.
How it works
Enable & Configure
Turn on the master switch in Settings and pick a policy template, or set the per-trigger toggles yourself.
Work As Usual
Send quotations, confirm orders, and post invoices/bills the normal Odoo way — no extra clicks required.
Followers Removed Automatically
The module unsubscribes the customer or vendor from the document the instant the configured trigger fires.
Review The Audit Log
Open the Follower Removal Log to see exactly what was removed and when, or run the Bulk-Apply wizard on existing records.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
Go to Sales → Configuration → Settings and scroll to the Follower Removal block. The same settings apply across Sales, Purchase, and Accounting.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Remove Follower Customer From Order
Automatically unsubscribe customers and vendors from quotations, orders, invoices and bills at the state you choose, with policy templates, a bulk-apply wizard and an audit log — internal discussion stays internal.
Buy on Odoo App Store