Policy exceptions that never expire unnoticed
Request, risk-score, approve, track and renew every policy exception and waiver from one unified record — with a visual risk heat map, live expiry countdowns and automatic pre-expiry reminders so no deviation is ever forgotten.
The problem
Every organization with real compliance obligations ends up granting exceptions to its own policies — a late patch, an urgent purchase, a control that cannot be enforced mid-migration. Teams track these deviations in spreadsheets and email threads with no enforced workflow, no structured risk assessment and no reminder before the deviation quietly becomes permanent. When an auditor asks who approved it and why, there is no defensible answer.
The solution
Policy Exception & Waiver Management gives every deviation a structured lifecycle: reasoned request, severity x likelihood risk scoring, risk-based approval routing, a time-boxed expiry the system actively enforces, and a guided renewal flow before it lapses. Every change is logged to a full audit trail, so compliance, risk and audit teams always have a defensible answer on demand.
Everything an exception needs, built in
Every capability below is implemented in the module.
Unified exception & waiver record
One configurable record handles both policy exceptions and waivers through the same lifecycle, so teams learn and manage a single tool instead of two.
Risk heat map
Severity x likelihood scoring renders as a color-coded heat map on both the record and a dedicated pivot view, so reviewers judge risk at a glance instead of reading free text.
Risk-conditional approval routing
High and critical risk exceptions automatically route to an additional approval level, matching real compliance governance instead of a single flat sign-off.
Time-box enforcement
Every record carries an enforced effective and expiry date; a scheduled action moves approved exceptions to active and expires them automatically on schedule — no deviation silently becomes permanent.
Pre-expiry reminders & renewal
Owners and approvers get automatic reminders ahead of expiry, and a guided renewal flow carries the prior context forward so recurring exceptions are re-reviewed instead of informally extended or forgotten.
Duration templates
One-click 30/60/90-day presets fill the expiry date from the effective date, speeding consistent data entry on the most common time-boxed durations.
Reason taxonomy & policy library
A controlled reason list and a lightweight policy reference library tie every deviation to the specific policy it breaks, so the organization can report on why exceptions happen, not just that they do.
My Records & Expiring Soon views
One-click filtered views surface the exceptions a user owns or must act on, and every waiver approaching its deadline, for daily task focus without hunting through the full list.
Batch actions & full audit trail
Multi-select submit, approve and reject straight from the list, while every field change and status transition is logged to the chatter for a defensible, audit-ready history.
How it works
Request
Pick a reason, link the policy, score severity and likelihood, and set a duration from a preset or a custom date range.
Route & approve
The risk score decides who must sign off; high and critical exceptions pick up an extra approval level automatically.
Track while active
A live countdown and the risk heat map keep every open exception visible on the dashboard, the My Records view and the Expiring Soon view.
Renew or expire
A reminder prompts renewal before the deadline; without action the record expires automatically and the full history stays on the chatter.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
Yes. Both concepts share the same configurable lifecycle on one record type, so you buy and learn a single tool instead of two separate apps.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Policy Exception & Waiver Management
Exceptions and waivers with a risk heat map, risk-conditional approval routing and time-box enforcement — with pre-expiry reminders so no deviation quietly becomes permanent.
Buy on Odoo App Store