From lens order to zero surprise remakes
Track every optical lab job through order, glazing, varifocal fitting and remake in one Odoo record — with ISO 21987 tolerance checks, frame-aware guidance and root-cause analytics built in.
The problem
Lab orders go out with the wrong lens index or a missing blank size, glazing gets verified by eye instead of measured, varifocals fail on a 2mm fitting-height error so the patient returns unable to see stairs, and remakes get absorbed ad-hoc with no record of why or what they cost. Most practices hardly know their own non-tolerance rate because remakes are buried, not recorded.
The solution
A single consolidated spine for the optical lab workflow: validate lens orders and frame fit before the costly step, verify glazing against ISO 21987 tolerances with live color-coded alerts, flag marginal varifocal fits before the patient leaves, and track every remake's root cause, SLA and cost on one dashboard.
Everything the lab needs, one module
Every capability below is implemented in the module.
Unified Lab-Order Lifecycle
One linked record carries a job through lab order, lens ordering, glazing, varifocal fitting and remake — with a kanban pipeline and smart buttons back to the sale, so staff never reconcile separate modules.
ISO 21987 Glazing Verification
Glazing results are checked against configurable ISO 21987 tolerances with color-coded pass/fail alerts and a focimeter import wizard that pastes measured values straight from the device.
Lens Supplier Ordering with Pre-Flight Checks
Lens orders capture supplier, design, index and coating, with blank-size validation at entry and order-to-arrival spec reconciliation so supplier mistakes are caught on receipt, not at the fitting.
Varifocal Fitting & Frame-Suitability Guidance
Record corridor length, fitting heights, centration and monocular PD per eye, with frame-suitability guidance and recommended alternatives before a marginal fit reaches the patient.
Remake Root-Cause & Cost Tracking
Every remake is classified by root cause with SLA aging, repeat-pattern detection for the same patient or design, and supplier credit and cost tracking so remakes stop being absorbed invisibly.
Supplier Performance Dashboard
A dedicated supplier-performance report tracks lens-order and remake volume per supplier, turning scattered portal data into an accountability record inside Odoo.
Frame & Lens-Design Catalogue
Maintain a frame catalogue with full dimensions, including the B-measurement, and a lens-design catalogue with index, corridor length and minimum fitting height to drive every downstream validation.
Configurable Tolerances & SLA Settings
Set ISO glazing tolerances, varifocal and blank-size margins, and the remake SLA target from one settings screen — so every validation reflects your own practice's standards.
Bulk Actions for Every Stage
Confirm lab orders, validate and order lens orders, verify glazing and resolve remakes in bulk from the list view's cog menu, so staff clear a day's queue in one pass instead of record by record.
How it works
Open the lab order
Create a lab order linked to the sale, patient, prescription and frame — the single record the rest of the job follows.
Order & verify
Send the lens order to the supplier, reconcile what arrives, then verify glazing against ISO 21987 tolerances with live alerts.
Fit & guide
Fit the varifocal with frame-suitability guidance and record the adaptation outcome before the patient leaves.
Track & improve
Any remake is classified by root cause and cost, feeding the Pareto, SLA and supplier dashboards that drive process improvement.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. The module extends your existing Odoo optical sales and contacts setup — it adds the lab-order, glazing, varifocal fitting and remake workflow on top; it does not replace patient records, sales or inventory.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Optical Lab Orders, Glazing & Remakes
Lab orders with pre-flight checks, ISO 21987 glazing verification and varifocal fitting guidance — with remake root-cause and cost tracking and supplier performance.
Buy on Odoo App Store