Every incident, investigated and closed on time
A standalone patient-safety app for structured incident capture, root cause analysis, CAPA tracking and duty-of-candour compliance — no hospital-management suite required.
The problem
Frontline staff abandon slow or ambiguous reporting forms before details are fresh. Quality teams are left with free-text notes instead of structured data for grading, root cause analysis and corrective action. Compliance leaders cannot prove to regulators that sentinel events were reported on time or that duty-of-candour conversations were held and closed — and the two apps that try to help either show no screenshots at all or force a separate hospital-management module just to run.
The solution
Clinical Incident Reporting gives every incident a guided capture flow, a single unified five-level harm scale mapped straight to regulatory severity, three built-in root cause methodologies, CAPA with mandatory evidence, automated sentinel-event deadlines, duty-of-candour logging and patient feedback tracking — all in one standalone app with no external hospital-management dependency.
Everything a patient-safety team needs
Every capability below is implemented in the module.
Guided structured capture
Purpose-built fields for What Happened, Immediate Action Taken and Contributing Factors replace ambiguous free-text notes, so every report is complete and analytics-ready from the start.
Unified harm & severity scale
A single five-level harm scale maps automatically to a regulatory severity level and flags sentinel events — one model to learn instead of two incompatible competitor schemes.
Three built-in RCA methodologies
5 Whys, Fishbone/Ishikawa and the London Protocol are all available per incident, so quality teams investigate rigorously without reaching for external tools.
CAPA with mandatory evidence
Corrective and preventive actions track a responsible owner and deadline, surface overdue items automatically, and cannot be closed without attached evidence.
Sentinel-event registry
Severe and fatal harm levels are flagged automatically with a configurable regulator-notification window, so the most serious events are never reported late.
Duty-of-candour logging
Record every candour conversation — who attended, what was said, and whether it is complete — directly on the incident, without needing a separate hospital-management suite.
Configurable SLA rules
Resolution-window rules by category and minimum harm level set an automatic deadline on every incident, so investigations never stall unnoticed.
Patient complaints & compliments
Dual-track complaints and compliments alongside incidents, with optional linking back to the related incident, so patient experience feeds the same safety dashboards.
Standalone & self-contained
Patients, departments and wards are modelled inside the app itself, so it installs and runs on any Odoo instance with no hidden hospital-management dependency.
How it works
Report
A clinician files a guided report in minutes, grading harm and capturing what happened and the immediate action taken.
Confirm & triage
The incident is confirmed, routed for category-based approval if required, and an SLA deadline and sentinel flag are set automatically.
Investigate
Investigators run a 5 Whys, Fishbone or London Protocol analysis, open CAPAs and log any duty-of-candour conversations.
Close with evidence
CAPAs are completed only once evidence is attached, and the incident is closed with a full chatter audit trail for regulators.
Frequently asked
No sales fog. If your question isn't here, email us and we'll answer it the same way.
No. Patients, departments and wards are modelled inside this app. It installs and runs standalone on any Odoo instance, with its only dependency being the core `mail` module.
Buy it on the Odoo App Store
Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.
Clinical Incident Reporting
Guided incident capture, a unified harm scale, three RCA methodologies and evidence-backed CAPA — with sentinel-event and duty-of-candour logging in a standalone app.
Buy on Odoo App Store