Machine Repair Management for the modern shop floor

Track every repair request, diagnosis, technician, and part from intake to invoice, with equipment history, preventive plans, and a live status page your customers can check themselves.

The problem

Repair requests get tracked across email threads, paper job cards, and spreadsheets. Parts consumption never ties back to the job that caused it, technician workload is invisible, and there is no single repair history to tell you whether a machine is worth fixing again or replacing.

The solution

One workspace where a repair request becomes a tracked job: diagnosis, technician assignment, parts consumption, and billing all live on the same record, backed by a full repair history on every piece of equipment.

Capabilities

Everything a repair job needs

Every capability below is implemented in the module.

01

Equipment Register & Repair History

Register every machine with location, criticality, owner, and warranty expiry. Every repair order it has ever had rolls up on the equipment record.

02

Named Repair Workflow

Every job moves through clear stages: Request, Diagnosis, Repair, Waiting on Parts, Completed, and Billed, so anyone can see where a job stands without asking around.

03

Technician Assignment & Time Logging

Assign a technician to every job and log hours at their hourly rate, so true labor cost and technician workload are always visible.

04

Parts Consumption & Cost Rollup

Add the parts used on a job and stock is decremented automatically. Parts and labor roll up into one total cost per repair order.

05

One-Click Purchase Requests

A part line short on stock is flagged automatically. One click groups every short part by vendor into a draft purchase order, so a job never stalls silently.

06

Preventive Maintenance Plans

Schedule recurring maintenance per machine in days, weeks, or months. A daily automation generates the next repair order for you, right on time.

07

Priority, SLA & Root-Cause Tags

Every job gets an SLA deadline from its priority, with an overdue flag before it becomes a complaint, plus tags to spot machines failing for the same reason twice.

08

Warranty-Aware Billing

Jobs on equipment still under warranty are flagged automatically so they never slip onto a customer invoice. Completed jobs bill in one click otherwise.

09

Customer Self-Service Portal

Requesters submit new repair requests and follow live status through the Odoo portal, without calling or emailing the maintenance team.

Workflow

How it works

1

Register the Machine

Add equipment with location, criticality, and warranty so every repair has context.

2

Request & Diagnose

Log the problem, move it into diagnosis, and record what the technician found.

3

Repair, Log Parts & Time

Assign a technician, consume parts, log hours, and request more stock in one click if something is short.

4

Bill or Close

Bill the customer straight from the job, or close it as a warranty repair with nothing to invoice.

Questions

Frequently asked

No sales fog. If your question isn't here, email us and we'll answer it the same way.

No. Machine Repair Management is a standalone workflow built specifically for machine and equipment repair jobs, so it runs independently without a version dependency on either app.

Get the app

Buy it on the Odoo App Store

Purchase, download and install directly from the official Odoo Apps Store — you'll always get the latest supported build.

Machine Repair Management

One workspace for equipment, technicians, parts, and billing, built natively on Odoo.

Buy on Odoo App Store